Unfair Contract Terms: Understanding Your Legal Rights and Protections
In Queensland, businesses and individuals alike are often confronted with unfair contract terms that can jeopardise their legal rights. Whether you are a business owner, employee, or consumer, navigating these terms requires expert legal advice to protect your interests. At Aylward Game Solicitors, we specialise in unfair contract terms and related legal matters, offering strategic […]

Unfair Contract Terms: Understanding Your Legal Rights and Protections
In Queensland, businesses and individuals alike are often confronted with unfair contract terms that can jeopardise their legal rights. Whether you are a business owner, employee, or consumer, navigating these terms requires expert legal advice to protect your interests. At Aylward Game Solicitors, we specialise in unfair contract terms and related legal matters, offering strategic guidance across Brisbane, Gold Coast, and Sunshine Coast. With nearly 80 years of cumulative legal experience, Mark Game and Josie Stokes provide expert counsel to help you navigate this often-complex area of law.
In this blog, we will break down what unfair contract terms are, how they impact you, and how our team can assist you in challenging these terms through legal channels.

What Are Unfair Contract Terms?
An unfair contract term is a provision in a contract that causes a significant imbalance between the parties’ rights and obligations to the detriment of one party. In Queensland, unfair contract terms can affect consumers and businesses, particularly in consumer contracts, employment contracts, and business agreements.
Under Australian Consumer Law (ACL), as part of the Competition and Consumer Act 2010, certain terms in consumer contracts can be deemed unfair. A term is considered unfair if:
It causes a significant imbalance in the parties’ rights and obligations.
It is not necessary to protect the legitimate interests of the advantaged party.
It would cause detriment (whether financial or otherwise) if enforced.
In Queensland, unfair contract terms can be challenged under Australian Consumer Law, and individuals or businesses can seek legal remedies.
Examples of Unfair Contract Terms
Unfair contract terms can appear in various types of contracts, including:
Consumer Contracts: Terms that significantly disadvantage the consumer, such as hidden fees, cancellation clauses, or terms that limit a consumer’s legal rights.
Employment Contracts: Clauses that restrict employees’ rights without sufficient justification, such as non-compete clauses that are overly restrictive or terms that allow unfair termination.
Business Contracts: Unbalanced agreements where one party has excessive control or unfair obligations placed on the other party.
At Aylward Game Solicitors, we frequently handle disputes related to these types of contracts, advocating for our clients’ rights and ensuring fairness.

Legal Provisions for Unfair Contract Terms in Queensland
Under the Australian Consumer Law, there are specific provisions that govern unfair contract terms. The key legal sections include:
Section 23 of the Australian Consumer Law: This section provides that a term in a standard form consumer contract is unfair if it causes a significant imbalance in the parties’ rights and obligations to the detriment of the consumer.
Section 24 of the Australian Consumer Law: If a term is deemed unfair, it is void and will have no effect unless the contract is severable.
In addition, there are further protections for small businesses under Schedule 2 of the Competition and Consumer Act 2010, which extends unfair contract term provisions to businesses with less than $300,000 in annual turnover or $1 million for a contract lasting more than 12 months.
These laws provide critical safeguards for individuals and businesses in Queensland against unfair contract terms.
How Can Aylward Game Solicitors Help with Unfair Contract Terms?

At Aylward Game Solicitors, we provide expert legal advice and representation for those seeking to challenge unfair contract terms. Our team, led by Mark Game and Josie Stokes, is equipped with the experience necessary to navigate the complexities of unfair contract law and provide effective solutions.
Whether you are dealing with unfair dismissal cases, breach of contract issues, or suspect that a term in your contract is unfair, we are here to help. Our focus is always to resolve matters efficiently and fairly, often through mediation or negotiation, before resorting to litigation.
What to Do If You Suspect Unfair Contract Terms in Your Agreement
If you believe a contract you have entered into contains unfair terms, it is crucial to act promptly. Here’s what you can do:
Review Your Contract: Carefully go through the terms and conditions of the contract to identify any clauses that may seem excessively one-sided.
Seek Legal Advice: Consulting an experienced solicitor, like those at Aylward Game Solicitors, can provide clarity on whether a term is indeed unfair and what legal options are available to you.
Negotiation or Mediation: In many cases, we can help you resolve the issue without going to court, through discussions or alternative dispute resolution (ADR).
Court Action: If the matter cannot be resolved through negotiation, we can help you pursue legal action to have the unfair contract terms declared void in court.

Why Choose Aylward Game Solicitors?
At Aylward Game Solicitors, we pride ourselves on delivering practical and effective legal solutions. Our Brisbane, Gold Coast & Sunshine Coast clients benefit from our team’s extensive experience in contract law and commercial litigation. Here’s why you should choose us for your unfair contract term issues:
Expertise: Mark Game, the founding partner, is an expert in banking & finance law, property law, and commercial litigation, with a particular focus on vendor finance and unfair contract terms.Practical Approach: We understand that litigation is a last resort. We strive to resolve disputes through negotiation and mediation, saving you time, money, and stress.
Proven Track Record: Our team has successfully represented clients in Queensland courts and has built strong relationships with similar firms across Australia.
Unfair Contract Terms: Key Legal Questions
What Is an Unfair Contract Term?
An unfair contract term creates an imbalance in a contract that puts one party at a disadvantage. The term is deemed void under Australian Consumer Law if it is unfair.
What Are Some Examples of Unfair Contract Terms?
Some examples include hidden fees, termination clauses, and non-compete clauses that disproportionately benefit one party.
Can Unfair Contract Terms Be Challenged?
Yes, if a term is found to be unfair, it can be challenged and potentially voided under Australian Consumer Law.
How Can I Protect Myself from Unfair Contract Terms?
To protect yourself, always review contracts carefully and consult with a lawyer if you suspect any terms may be unfair.
What Are the Legal Provisions for Unfair Contract Terms in Queensland?
Sections 23 and 24 of Australian Consumer Law outline protections against unfair contract terms, making them void if found unfair.
How Do I Know if a Contract Term Is Unfair?
An unfair term significantly harms one party without any legitimate business need. Legal advice is essential to assess whether a term is unfair.
What Happens If a Contract Contains Unfair Terms?
If a term is deemed unfair, it becomes void and unenforceable. You may seek legal advice to challenge such terms in court.
Can I Challenge Unfair Contract Terms in Court?
Yes, if negotiations fail, a solicitor can help you challenge unfair terms through legal proceedings in Queensland courts.
Why Should I Contact Aylward Game Solicitors?
Our firm specialises in unfair contract terms, with extensive experience in commercial litigation, dispute resolution, and vendor finance.
What Happens if I Lose a Case on Unfair Contract Terms?
Losing a case can have significant financial implications. That’s why it’s important to consult an expert lawyer like Mark Game for the best legal strategy.

Protect Your Rights with Aylward Game Solicitors
If you’re dealing with unfair contract terms, Aylward Game Solicitors is here to guide you every step of the way. With our deep expertise in contract law, commercial litigation, and dispute resolution, we are ready to fight for your legal rights. Mark Game and Josie Stokes are just a phone call away, offering Brisbane, Gold Coast, and Sunshine Coast residents the legal representation they need to navigate complex contract issues.
Contact us today at 07 3236 0001 or visit our website, Aylward Game Solicitors, to schedule a consultation.






Expertise: Mark Game, the founding partner, is an expert in
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